Privacy policy

• To confirm you are eligible to rent and legally able to drive.
• To take payment, hold the refundable deposit, and return it.
• To prepare and sign the rental agreement.
• To show, if it is ever disputed, that a rental agreement really was signed by the person named on it.
• To contact you about your booking.
• To meet our legal obligations, and to deal with tickets, tolls, damage or disputes arising from a rental.

We do not sell your personal information, and we do not share it for advertising.

This is the most sensitive thing we hold, so it gets its own section.

• Who sees it. Only the owner of the business, signed in to a password-protected dashboard, for the purpose of approving or declining your booking.
• How it is stored. Encrypted, in private storage. It is never published, never reachable from a public web address, and never attached to a booking confirmation.
• How long we keep it. It is deleted automatically 30 days after your rental ends, unless there is an open damage claim or dispute connected to your rental.
• What we do not do with it. We do not sell it, share it for marketing, or use it for anything other than verifying your booking.

When you rent from us you sign a rental agreement online. We keep a copy so both of us can refer to it.

• How long we keep it here. The agreement and the copy you signed are removed from this website 30 days after your rental ends, along with the IP address and browser recorded when you signed.
• What we keep after that. Your name, the date you signed, and a digital fingerprint of the agreement — a code calculated from the words themselves. It cannot be turned back into the document. It exists so that if either of us ever produces a copy, it can be shown to be the one that was actually signed.
• Your own copy. We email you the finished agreement once both sides have signed. Keep it — after 30 days we cannot send it again from this website.

• Our payment processor receives what it needs to take payment and hold your deposit. Card details go directly to them and are not stored by us.
• Our hosting and storage providers hold the data on our behalf, under contract, and may not use it for their own purposes.
• Law enforcement or insurers, where we are legally required to disclose, or where it is necessary to deal with an accident, theft, or claim involving one of our vehicles.

This website does not use advertising cookies, and does not run third-party tracking or analytics. Nothing you do here is used to build an advertising profile.

If that changes, this section will be updated before the change goes live.

• You can ask us what we hold about you, and we will tell you.
• You can ask us to correct anything that is wrong.
• You can ask us to delete your information. We may need to keep some records where the law requires it, or while a rental, payment, or dispute is still open — we will tell you if that applies.

To make any of these requests, contact us using the details below.

This website is not directed at children, and we do not knowingly collect information from anyone under 18. Renting requires a valid driver’s licence and a minimum age of 21.

If we change how we handle your information, we will update this page and change the date at the top. Material changes to how licence photographs are stored or retained will be reflected here before they take effect.

Questions about privacy, or a request about your own information:

Vision Auto Services LLC
8465 Colerain Ave, Cincinnati, OH 45239
(513) 462-3830 · VisionAutoservices1@gmail.com